The main types of hosting are:

• shared hosting (multiple sites on one server) 

• VPS hosting (virtual private servers, giving each site a portion of server resources)

• dedicated hosting (a whole server for one site)

• cloud hosting (uses multiple servers for better scalability and reliability)
  
  

You can find additional information about hosting types in our blog post.

Our Website Hosting, Email Hosting and Website Builder are shared hosting, you may contact us for dedicated and cloud hosting.

Bandwidth is the amount of data that can be transferred from your website to users in a given period. 

Higher bandwidth allows more visitors and faster loading of larger files.

Yes, a domain name is required to make your website accessible to visitors. 

Hosting allows your files to be stored on a server, while a domain name directs visitors to that server.  

Security depends on the hosting provider and plan. Many providers offer security features like SSL certificates, malware protection, firewalls, and regular backups. 

Typically, Dedicated and VPS hosting provide enhanced security features when compared to shared hosting.

Get FREE UNLIMITED SSL included with every subscription to Onnet's Website Hosting and Website Builder!

A website builder is an easy-to-use tool that allows you to create and design a professional website without coding or technical skills. 

With drag-and-drop features and customizable templates, anyone can build a website quickly and efficiently.

A website builder can enable SMEs to minimize expenses on outsourced website design, particularly when they are looking for a basic and user-friendly online presence.

No, coding skills are not required. 

Our Website Builder is designed for everyone, with user-friendly tools that let you create, edit, and customize your website visually.  

Yes, You can connect your existing domain

As a special offer, when you choose any of our Website Builder plans or starting from our second Website Hosting plan (SME WP Pro), you will be entitled to a free domain (.my or .com.my) for one year.

Uptime refers to the amount of time a server is operational and accessible. 

High uptime (99.9% or more) is crucial for ensuring visitors can access your site reliably.

SSL (Secure Sockets Layer) is a protocol designed to provide a secure and encrypted connection between a web server and a client’s browser. This technology ensures that all information exchanged remains confidential and safeguarded from potential eavesdroppers.

SSL is essential for protecting sensitive information, and it also boosts SEO rankings.

There are 3 types of SSL Certificates:

• Domain Validation (DV): Basic level of security, verifying the domain name ownership.

• Organization Validation (OV): Provides additional verification of the organization's identity.

• Extended Validation (EV): Offers the highest level of security, displaying the organization’s name in the browser bar.

To transfer a website, you’ll need to 

• back up your files and database

• upload them to the new host

• update your domain’s DNS settings to point to the new server

* Some hosting providers offer free migration services.

 Our customer support is available via email and phone. You can reach us at:

• Email: support@on.net.my

• Mobile:  03-7880 0887  or  010 360 1893

We are in the process of creating knowledge bases filled with troubleshooting guides for our clients. Please hold on for our latest update. Thank you!

If you exceed bandwidth or storage limits, your website might experience slowdowns, temporary downtime, or additional charges. 

We recommend that you get in touch with us to explore options for upgrading your plan for additional capacity or to temporarily increase your storage to assist you in clearing out space.